Sewerage Scheme

The Shire of Moora maintains an emergency service for emergency events, such as an overflow from a sewer. The fault reporting and emergency customer service telephone number is 0429 639 208.

Where does responsibility lie?

Depending on the location of the sewer blockage the responsibility may fall upon you to fix the issue.

Wastewater (or sewer) blockages within the property plumbing are the property owner's responsibility. Please contact a licensed plumber to identify where the blockage is.

If a blockage is in the sewer main, it is our responsibility.

See the diagram below which shows who is responsible for the sections of a property's sewer.

If it turns out the blockage is in our sewer, the plumber will call us and advise that one of our crew members is required to clear the blockage. In this case, we will pay the plumber’s cost for locating a blockage.

Account and General Enquiries

For all account and general enquiries including application for connections, contact:

Application forms and policies

Septic Application Form

Shire of Moora Sewerage Policy

Financial Hardship Policy for Water Services

Sewerage Connection Application Form